Top Rated Virginia Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
GEICO 21
Progressive 19
State Farm 10
Safeco 7
Allstate 7
USAA 6
Esurance 3
Nationwide 1

Recent auto insurance reviews


GEICO Auto Insurance Reviews

Average Customer support
I have never had to deal with customer support with my insurance provider. This is why I rated it a 3, as I am neutral.

Excellent Customer support
I was recently in an accident that was my own fault. The reporting process was very easy, quick and painless. I had accident forgiveness and therefore owed nothing and my rates didn't increase. The staff was helpful, friendly and knowledgeable.

Excellent Customer support
My only customer support experience is over the phone when negotiating a new vehicle quote. They are extremely accurate, precise, and do not waste time. They are extremely friendly as well.

Excellent Premium
The premium was much lower with Geico than other insurance companies with the same company. As previously mentioned, Geico offers roadside assistance with the policy which others did not

Excellent Premium
I believe that Geico has the same coverage, discounts, and features for a similar or lower premium as other companies.

Excellent Premium
I feel that my premium is very close to the competition. I do feel that they offer me the best rate possible. They do show you what options are available to you and what the rates areas are. They offer more affordable to what is best tailored for your personal protection. I know the minimum is $100 and I feel that is plenty of coverage without any children.

Good Premium
I have the same coverage as I was offered with other companies, at a cheaper rate. Same deductible, and even more coverage when taking uninsured motorist and such into account. I could've got cheaper insurance, but I would have had to cut out a few items that I feel more comfortable having.

Excellent Overall
I opted for this company because they had a very good price. They also offer roadside assistance and have great coverage.

Excellent Overall
I used to have State Farm, but when my car got broken into, they refused to pay for the stolen items because of a huge deductible. Geico was already our home insurance and so I switched the car insurance to Geico as well after asking them their policies. They have a lower deductible for similar rates.

Good Overall
My girlfriend has a policy there, and it there has almost always been fairly decent and accurate service. Plus, there was the added bonus of a multi-vehicle policy discount if I had any interest in taking them up on what they offered.

Excellent Accessibility
I always know how to reach my insurance company. The agents are very accessible if I should need them.

Excellent Accessibility
I interact with Geico through my online account and through the telephone. I do not go to an in-person office in order to speak with them. It is very easy to contact them and interact with them online and on the phone.

Excellent Policy Offers
Our Insurance company covers Better crash coverage, lower price, roadside assistance

Excellent Policy Offers
They had a lower deductible at a similar rate, also they have accident forgiveness, which I appreciate.

Excellent Policy Offers
I think pretty normal stuff, the roadside assistance is cool.

Excellent Overall
I like the company for its expansive coverage and low price relative to others in the industry. I feel that if I ever filed a claim, it would be quick and easy

Excellent Overall
I like the lower premiums, lower deductibles, accident forgiveness and friendly and knowledgeable customer service available to me through Geico.

Excellent Overall
So far, I do not dislike anything about the company besides of course I am always wishing for lower prices!

Excellent Overall
I dislike that I do not have a personal insurance agent with whom I could talk to in person if needed, and to give me one-on-one personal advice and feedback.

Excellent Overall
There is nothing that I don't like about the company. I wouldn't have been with them for over a decade if I had any faults with them. They perform a basic necessity that I need very well and at a reasonable cost.

Excellent Overall
The only thing I dislike is that unfortunately my premium does get raised a small amount every year. I understand this is normal but if I am not impressed with future premiums, I will look elsewhere.


Progressive Auto Insurance Reviews

Excellent Customer support
Customer support has always been very accommodating of our needs and quickly helped us make policy changes when we needed to update them.

Excellent Customer support
I had a small accident several years ago (less than 1000) and they handled it quickly with little involvement from me. My rates did not go up.

Excellent Customer support
The customer service line has always provided excellent care. They are quick to respond and are quick to give me whatever information that I need or send me to where I need to go.

Good Premium
The premiums seem reasonable; I'm able to receive a lot of coverage in a variety of situations for what I consider to be a negligible cost.

Excellent Premium
I checked with several other companies years ago and Progressive was definitely the lowest. The others were really high for the same coverage.

Average Premium
The premium was the best option for me personally when I chose progressive. I do not have the greatest driving record, so other companies wanted to charge me a lot more.

Excellent Overall
Their prices are reasonable and the level of support I receive is great, plus my family has been with them for a very long time.

Excellent Overall
I stayed with this company since my parents have been with them for 20 years. We have always had great service from them.

Good Overall
I chose this company because they seemed to be the best option for the lowest prices after doing my own research with some other companies in my local area.

Excellent Accessibility
It's easy to get a hold of my insurer around-the-clock, so if I need help with my policy I can take care of the issue immediately.

Excellent Accessibility
There is nothing I do not like about the accessibility. I called and they came quickly without any issues and were very professional.

Good Accessibility
I really enjoy being able to speak with an actual person whenever I call. It makes explaining a situation much easier when I am dealing with my insurance information.

Excellent Policy Offers
I like that my insurance company offers loyalty program with reduced rates over time, roadside assistance

Excellent Overall
Progressive does a good job of keeping things simple and being accommodating to my needs as a customer. Their site is easy to use and makes the process of managing my policy pretty painless.

Excellent Overall
I like the fact that my parents have been satisfied with them for over 20 years and have had great service as I have. There have been no issues at all.

Good Overall
I really like how personable the company is. I do wish that my premiums were lower, but that will most likely occur over time with this company.

Excellent Overall
Progressive doesn't have some of the other benefits that other insurers offer, like full-car replacement in the event of a wreck, but that doesn't surprise me given how low the premiums are.

Excellent Overall
I guess the premiums could always be lower although I am not dissatisfied with them. Otherwise, there are no negative experiences with Progressive at all.

Good Overall
I dislike the amount of money that I am paying monthly to have car insurance, but as I said, my driving record reflects the amount of money that I am paying.


State Farm Auto Insurance Reviews

Excellent Customer support
The customer support is excellent. They are very helpful and even know us by name.

Average Premium
It is about the same.I haven't shopped around for awhile so I don't know.

Excellent Overall
We are very happy with our choice. Whenever anything has happened they helped us.

Excellent Overall
I like having a local agent to help with claim matters. The company has been around for a long time and has a good reputation.

Excellent Accessibility
They are close to us. Only about 10 minutes away.

Average Accessibility
I can conduct all of my interactions online, so everything has been incredibly simple and fast and convenient. I have had absolutely no issues with this company and plan to keep using them in the future. I have no desire to change.

Excellent Overall
I like the customer support the best. They have always been very nice to us.

Excellent Overall
There is nothing that I dislike. They have always been good to us.

Excellent Overall
State farm is national, but locally owned here as well and they go out of their way to make sure everything is taken care of quickly

Excellent Overall
I don't particularly dislike anything about the company, I hope they just keep doing what they're doing.


Safeco Auto Insurance Reviews

Average Customer support
I've never had an occasion to interact with the customer service department of my insurer; I've never had a claim so I'm not sure what the process is or how the customer support handles claims.

Average Premium
I'm not sure how my premium compares to other available insurers; I don't really care to shop around for a better rate, and I don't think the price I currently play is excessive.

Excellent Overall
I selected Safeco as it was recommended to me by my insurance agent, and the monthly price to insure my vehicle isn't outrageous.

Excellent Accessibility
Outside of purchasing my policy and paying for the premiums, I've never had any interaction with my insurance company. I've never had an accident or filed a claim.

Excellent Policy Offers
I'm not really sure how my policy compares to other companies; I have the legally required amount of insurance for my state, and the price is fair. I'm sure other insurers offer similar coverage at similar prices; I'm not particularly concerned with shopping around for a better rate.

Excellent Overall
I found an insurer that offers a policy that meets the legal requirements of my state to insure a vehicle. Beyond that, I really don't care one way or the other about my insurance company, I'm sure they're all similar in terms of cost and benefit provided.

Excellent Overall
I suppose the only thing I dislike about the company is being required to pay premiums, but as that is a requirement of any insurance I can't let myself be too upset.


Allstate Auto Insurance Reviews

Excellent Customer support
Every time I call, the people are extremely friendly and helpful. It makes it less stressful to call your insurance provider under pleasant circumstances.

Good Premium
I haven't looked into other company's coverage just yet. I am satisfied with my current company therefore I don't have to look elsewhere.

Good Overall
Mom had company when I was younger so it made sense to choose them. They have a good reputation.

Good Accessibility
Very easy to contact who you need to speak with--however, sometimes the wait times can be really long, especially during busy hours. I work during the day so when I usually call, the call volume is pretty high.

Good Policy Offers
The company's insurance policy provides 24/7 roadside assistance and great customer service

Good Overall
I like how reputable of a company they are. I always feel at ease when driving my car because I know Allstate has me covered.

Good Overall
Allstate could offer higher incentives for those who drive carefully and haven't been in any accidents. This would attract new customers as well as strengthen the current relationships with customers.


USAA Auto Insurance Reviews

Excellent Customer support
A couple of years ago my car with hit and run or hit by an uninsured driver 4 times in 6 months. I really appreciated their help and insight throughout the process.

Excellent Premium
My premium is much lower compared to other policies. My policy offers very high coverage for a fairly low cost.

Excellent Overall
I have had USAA since I started driving at 16. They have always helped when I have needed them and their rates have always been the best even when I did other quotes.

Excellent Accessibility
They are always available on the phone and the person I am trying to reach always gets back to me within a day.

Excellent Overall
I love my insurance company. They offer great rates and are always there to help when I need something important.

Excellent Overall
My company isn't necessarily available in person and they work with a lot of different states, so I have run into problems with them not knowing about the laws in my state.


Esurance Auto Insurance Reviews

Excellent Customer support
Thankfully, I have not needed to file a claim. On the other occasions when I needed to speak to a customer service representative, they have been helpful.

Excellent Overall
The company offers great prices and I read a lot of great reviews about them. I also liked that the company was based online so it made getting quotes and seeing their information very easy.

Excellent Overall
The company is easy to deal with and their premium option is appropriate for me and my basic state approved requirements.


Nationwide Auto Insurance Reviews

Excellent Overall
I like that the company is affordable and has very friendly representatives. The plan I have is clear and makes sense with no hidden agendas.


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