Top Rated Texas Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
GEICO 24
Safeco 12
Allstate 12
Progressive 6
USAA 6
State Farm 6

Recent auto insurance reviews


GEICO Auto Insurance Reviews

Excellent Customer support
The person I talked to on the phone was very nice and helpful and advised that I wait until the other party's insurance contacts me to get the accident details. I had never been in an accident and they walked me through the steps of what happened and made everything very clear.

Good Customer support
I've interacted with GEICO customer support when I first bought the policy and when I needed a tow truck. In both instances, they were competent, friendly and professional.

Excellent Customer support
I recently had to call them for some roadside assistance. I need a tow because my car broke down and they were amazing with customer service. They had a tow truck out to me in less than 30 minutes.

Good Customer support
I have not had to use the customer service yet, but I do like the website and the app. I can pretty much do anything that I need from these sources.

Excellent Premium
I don't know about the premium compared to the other insurance companies for the same coverage because I have been happy with my company and have not sought out any other companies.

Good Premium
It's been a long time since I compared premium payments, but as I recall they are about the same as other comparable insurance companies such as Progressive.

Excellent Premium
I feel that this company provides a low premium with great coverage compared to other companies. Other companies do not have as good of coverage.

Good Premium
I changed from progressive to Geico because I felt that they offered a better price for the coverage that I was looking for.

Excellent Overall
I was in an accident (not my fault) and I had never been in one before. I called my insurance company and they walked me through what to do. I work for an insurance company now (administrative duties) and now realize that my insurance company at the time could've chosen not to advise me to not make a claim and they could've taken advantage of me but they didn't.

Good Overall
I know that GEICO is a major insurance company, and I was impressed with their phone setup and customer service when I called them. I used websites to comparison shop and concluded that they had good rates and options. Their website and customer service impress me as highly competent as well.

Excellent Overall
I had heard of them from TV commercials and the coverage was good for the price. They had very good reviews and a good reputation.

Good Overall
I think that they deliver the best coverage for a good price.

Good Accessibility
I have seen one stand-alone building, but don't remember where it is. It is probably within 15-20 minutes from my house... For the most part, I think it is largely run online.

Good Accessibility
The interactions i've had have been straight to the point, with competence and professionalism. On signing up I was able to quickly communicate my needs and get send emails with info that I needed to make a decision.

Excellent Accessibility
I love that I can call them and someone will immediately answer me. I do not have to wait on hold and every single person I have talked to has been great.

Excellent Accessibility
I like that I am able to quickly access anything that I might need with just the app alone. I can change my coverage, make a claim, print my ID cards, there is a lot that can be done.

Excellent Policy Offers
The best plus points are Roadside assistance, pay the bill on phone, proof of insurance on the phone

Good Policy Offers

Good Policy Offers
Ability to bundle, low cost, roadside assistance

Excellent Policy Offers
I like that they have a choose your own policy so that you can keep to your price point.

Excellent Overall
Unless rates skyrocket, I will not change because they have never messed up and when I do interact with them they are very helpful and will take the time to make sure I understand what is going on.

Good Overall
I interact with the company on the initial purchase of car insurance, on setting up autopay, on receiving my policy documents and on calling for a tow truck. In every instance the customer service was excellent. I have no complaints at all, and everything has gone smoothly.

Excellent Overall
Overall, the company has a very good reputation and their customer service is great. They also offer many great discounts.

Good Overall
I like that they offer good coverage for my vehicle. I like that I can quickly access the things that I might need in any situation.


Safeco Auto Insurance Reviews

Excellent Customer support
I have only dealt with the insurance agent but he was absolutely great and a really nice guy. He was very easy to work with and made it easy to switch insurance.

Average Customer support
I've never had an occasion to interact with the customer service department of my insurer; I've never had a claim so I'm not sure what the process is or how the customer support handles claims.

Good Premium
It is relatively cheap for this car. It was less than what Progressive offered with a lower deductible and had extra services added. So I am pleased with the premium, but I would like it to be cheaper.

Average Premium
I'm not sure how my premium compares to other available insurers; I don't really care to shop around for a better rate, and I don't think the price I currently play is excessive.

Excellent Overall
I got contacted by someone from them and they offered me a better policy for cheaper than what I already had. The guy was very friendly and they were a well-known company so I switched to them.

Excellent Overall
I selected Safeco as it was recommended to me by my insurance agent, and the monthly price to insure my vehicle isn't outrageous.

Excellent Accessibility
I have an agent and he was very easy to reach and to talk to. I enjoyed working with him. There is also an app which makes things easy.

Excellent Accessibility
Outside of purchasing my policy and paying for the premiums, I've never had any interaction with my insurance company. I've never had an accident or filed a claim.

Excellent Policy Offers
They offer extra coverage like if you lose your key they will cover towing to get a new one made.

Excellent Policy Offers
I'm not really sure how my policy compares to other companies; I have the legally required amount of insurance for my state, and the price is fair. I'm sure other insurers offer similar coverage at similar prices; I'm not particularly concerned with shopping around for a better rate.

Excellent Overall
They had a great agent and was friendly. Their app is nice, and the company has a good reputation and has been around for a while. I have not had to file a claim but I have had no problems so far.

Excellent Overall
I found an insurer that offers a policy that meets the legal requirements of my state to insure a vehicle. Beyond that, I really don't care one way or the other about my insurance company, I'm sure they're all similar in terms of cost and benefit provided.


Allstate Auto Insurance Reviews

Average Customer support

Excellent Customer support
When we have had claims we are always able to get a live person on the phone quickly. They even arrange for towing through the app which has arrived promptly when we need it. We are very satisfied with the support we receive.

Good Premium

Good Premium
I think the premium is high, but similar to other companies considering the high value of our cars ( my husband has a Jaguar, I have a Tesla), my husband's poor driving history, and the fact that we want a low deductible/full coverage policy.

Good Overall
I REALLY LIKE MY LOCAL AGENT AND I GET A GOOD DEAL

Excellent Overall
We chose Allstate because we had home insurance with them, and we get a discount for "bundling" by purchasing insurance for our cars as well. The discount was substantial and the agents took the time to work with us and get us a great policy. For instance, it is only an extra dollar a month to have towing coverage (which costs about 50-75 dollars per incident) and we have used that every year.

Average Accessibility
MY INSURANCE AGENT I RIGHT NEXT TO WHERE I WORK, SO I AM HAPPY WITH IT

Excellent Accessibility
I like that the company has a local office with business hours for face to face interactions or phone calls.After hours I can call the main customer service line and get someone on the phone in minutes.

Excellent Policy Offers

Excellent Policy Offers
I would imagine they are comparable, but the personal customer service is worth it.

Good Overall
I REALLY LIKE THE PEOPLE THAT WORK AT MY INSURANCE COMPANY. THEY HELP ME IN ANY QUESTIONS I HAVE.

Excellent Overall
I like how quickly they handled a claim for a hit and run driver, the personal service locally, and the availability over the phone at all hours as well as the reasonable premiums. I am willing to pay more for quality and service but honestly feel that Allstate is a good value anyway.


Progressive Auto Insurance Reviews

Excellent Customer support
Customer support has always been very accommodating of our needs and quickly helped us make policy changes when we needed to update them.

Good Premium
The premiums seem reasonable; I'm able to receive a lot of coverage in a variety of situations for what I consider to be a negligible cost.

Excellent Overall
Their prices are reasonable and the level of support I receive is great, plus my family has been with them for a very long time.

Excellent Accessibility
It's easy to get a hold of my insurer around-the-clock, so if I need help with my policy I can take care of the issue immediately.

Excellent Policy Offers
I like that my insurance company offers loyalty program with reduced rates over time, roadside assistance

Excellent Overall
Progressive does a good job of keeping things simple and being accommodating to my needs as a customer. Their site is easy to use and makes the process of managing my policy pretty painless.


USAA Auto Insurance Reviews

Excellent Customer support
Every Time we had called we were always picked up in a very short amount of time

Good Premium
This company has been very good and has always been able to help us out during times of needs

Excellent Overall
My family already has used this company and we decided that it was easier to continue to use this company.

Excellent Accessibility
Its is very easy to access the company. All we had to do is either use the app or phone call.

Excellent Policy Offers
My policy offers a free towing and roadside assistance

Excellent Overall
Easy to use and has always been able to help us out during gout times of needs


State Farm Auto Insurance Reviews

Excellent Customer support
The customer support is excellent. They are very helpful and even know us by name.

Average Premium
It is about the same.I haven't shopped around for awhile so I don't know.

Excellent Overall
We are very happy with our choice. Whenever anything has happened they helped us.

Excellent Accessibility
They are close to us. Only about 10 minutes away.

Excellent Policy Offers

Excellent Overall
I like the customer support the best. They have always been very nice to us.


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