Top Rated Texas Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
GEICO 19
State Farm 9
Progressive 8
Mercury Insurance 7
USAA 7
Allstate 7
Liberty Mutual 7
Grange 5
Nationwide 1
National General 1

Recent auto insurance reviews


GEICO Auto Insurance Reviews

Excellent Customer support
I haven't had too much experience with customer support since I haven't had to file a claim, but they were very helpful in getting my renter's insurance bundled.

Good Customer support
I have not had to use the customer service yet, but I do like the website and the app. I can pretty much do anything that I need from these sources.

Excellent Customer support
I have had to add a driver to my policy a few years ago and it was very simple. The support agent made it very easy.

Excellent Premium
Geico's premium is much lower than all of the other companies I compared to. They are over $50 a month cheaper which really helps me out.

Good Premium
I changed from progressive to Geico because I felt that they offered a better price for the coverage that I was looking for.

Excellent Premium
They all were actually very comparable. But I don't have any tickets, dais, etc. That would make my premium outrageous.

Average Premium
I think that they offer an affordable rate and premium. It is at least as good, if not better than most of the other stuff out there. Price is a huge factor for me.

Excellent Overall
Geico was the cheapest company I could find when it came to auto insurance. I also get a discount because I pair my renter's insurance through them.

Good Overall
I think that they deliver the best coverage for a good price.

Excellent Overall
We have been insured with GEICO for more than 10 years and have been happy with the service provided. The few claims we have filed have been paid timely without a huge increase in premiums.

Excellent Accessibility
They are a major, national company so I am able to reach them almost 24/7. I have an email and phone number of both my local agent and the national office.

Excellent Accessibility
I like that I am able to quickly access anything that I might need with just the app alone. I can change my coverage, make a claim, print my ID cards, there is a lot that can be done.

Excellent Accessibility
There are multiple methods to contact GEICO. There is 24 hour customer service by phone and email. They also have an online site where you can complete almost any transaction.

Excellent Policy Offers
I like that they have a choose your own policy so that you can keep to your price point.

Excellent Overall
I like that they offer the policy terms I need at a price that can't compare to other insurance companies. I will stay with them a long time if my rate stays this low.

Good Overall
I like that they offer good coverage for my vehicle. I like that I can quickly access the things that I might need in any situation.

Excellent Overall
There is nothing I dislike about this company. I haven't had to file a claim yet so I can't comment on the claim support, but I believe they will be helpful.

Good Overall
So far, there is nothing that I dislike. I haven't yet had to make a claim, but if I did have to and they were rude or slow to get back to me, that could be an issue.

Good Overall
Geico has been a good company did too it's cheaper price and quality of service. Their customer service has been good as well.


State Farm Auto Insurance Reviews

Excellent Customer support
Anytime, I needed a customer support my agent and their office has been very good. I never had any complaints with the customer service.

Excellent Customer support
They have 24/7 customer support which is great. And I have had to use them several times and it been fast and good

Excellent Premium
I have shopped around many times and have never found a company with the same quality of coverage and low deductible for less than what I currently pay.

Excellent Overall
My parents had this insurance company and put me on it when I started driving so I have a great rate with them and amazing service.

Excellent Accessibility
I like that they are easy to access via phone and are always quick to answer any questions that I may have about my policy in a very timely manor.

Average Policy Offers
I have a low deductible and don't have any issues with them

Excellent Overall
I like that they offer very high-quality service and insurance with a very low deductible. I love that I am rewarded with very low rates based on how long I have held their service.

Excellent Overall
I have never had a bad experience with State Farm. There is nothing that I can think of that I dislike about this company. I am well pleased

Excellent Overall
While the rates may be slightly higher than other companies, we still prefer a company with a solid history. I wish they would offer discounts for being accident free or reward us somehow for being a safe driver.


Progressive Auto Insurance Reviews

Excellent Customer support
My experience with customer service has been wonderful. I have had to call after an accident and had no problems whatsoever. I don't like automated services, and I usually get an agent.

Excellent Premium
I am very happy with my payments. I hope that it doesn't raise. I think it should be fine.

Excellent Overall
I opted for this company because at the beginning it was the one my mother recommended. Now I am happy with it and don't see a reason to change.

Excellent Accessibility
I don't have any problems accessing info or agents to talk to. I don't particularly like or dislike it. I just know I have had no problems.

Excellent Overall
I like this company overall because the payments are fairly cheap and do not go up. Granted I only have basic coverage, but still, the price is good.

Excellent Overall
I think they offer quick responses and good customer service. I ended up getting what I paid for the car after an accident, so I am happy with the company.

Excellent Overall
I love that they don't bump up their rates every 6 months except for nominally. They have a great website that's easy to use and has all the information that I would need.

Excellent Overall
They originally sold us a really bad deal and it was going to be a major issue but they resolved it after a few months of dealing with them.


Mercury Insurance Auto Insurance Reviews

Excellent Customer support
The customer support staff at this company is great. They are friendly and are focused on providing the best experience every time I call. They are always able to solve my problems and give me the answers I need, without having to spend forever on the phone.

Good Premium
My premium with this company is significantly lower than it would have been with any other provider. I am paying below $100 with them, whereas I would have been paying over $110 with the other Providers I received a quote from.

Excellent Overall
I had a great experience with them when I got into an accident with a person who had them as an insurance company. They were so much more caring and attentive to our needs than my own insurance company, so I was pleased enough to make the switch.

Excellent Accessibility
I like that this company is located in my same state, so I am able to access them during hours that are convenient to me. I have had providers in the past who were located on the East Coast, and it was always very difficult to call someone during business hours because of the time difference.

Excellent Policy Offers
They offer all of the average policy offerings (discounts, optimization of policy, etc.), for a much lower price than competing providers. They are also located in my own state, so they are so easy to contact if need be.

Excellent Overall
I like that I have the ability to customize my plan and that I was able to choose the policy specifications that were important to me. I like the friendly staff that is accessible when it is convenient to me. I like the ability to access my plan online also.

Excellent Overall
If I had to pick one thing that I disliked about the company is the confusing and time-consuming estimate process. However, even this was better than the competitors.


USAA Auto Insurance Reviews

Excellent Customer support
They are available online and on the phone. They are open Saturdays and 24/7 for emergencies. The reps are always great and I am always treated with respect. They always work to make me happy.

Worst Premium
The premium is higher than other companies. They are dependable and I will pay more for them, but I am not thrilled about the price.

Excellent Overall
My dad used them for his service in the 60s. They have always been excellent for him, so I didn't hesitate to use them too.

Excellent Accessibility
I can contact them online or over the phone. I don't want to go down to a physical office because I don't have time. Almost everything I could want to do can be found on their website by myself.

Excellent Policy Offers
They offer everything you could want with many options and ways to personalize your coverage.

Excellent Overall
They care about their customers. I can access everything online and if I need help, I can do it from the comfort of my home. I am very pleased with them and they serve our veterans and their families well.

Excellent Overall
They are a little more expensive than the average company.


Allstate Auto Insurance Reviews

Excellent Customer support
They were very helpful in setting up my policy.

Good Overall
It was cheaper than my other company

Excellent Overall
At the time we were looking for homeowners insurance they explained how we could save money if we bundled all our insurances together so we went with them for all insurance

Good Overall
I opted for this company because my parents use them and I know and trust them very well. I have used them for several years and have had nothing but good experiences with them.

Excellent Accessibility
I like it very much, I have no problems in getting in touch with my agent, to ask different questions I have had.

Good Overall
I like their prices and the help you receive from them.

Good Overall
Just some problems with the home insurance that was quoted and what the want to sell.


Liberty Mutual Auto Insurance Reviews

Good Customer support
The customer support functions well. It is attentive and responsive to my needs. I am pleased.

Average Premium
The premium is much lower than my last company. I am satisfied with my new coverage cost. It is nice to deal with a company that is reasonable with their pricing.

Excellent Overall
I choose this company because it is a good company and the premiums are better than other companies.

Excellent Accessibility
The company responds to my questions and answers them quickly. I have no complaints at all. The accessibility and interaction is perfect.

Excellent Policy Offers
The policy offers same coverages when compared to other insurance companies but cost less.

Excellent Overall
The company is solid and handles itself well. I am confident in my coverages. I am pleased with this company, so far, in all respects.

Excellent Overall
There was a little misunderstanding about the monthly payments, but, it was cleared up to my satisfaction.


Grange Auto Insurance Reviews

Good Premium
I mean basically on paper they seem about the same I haven't had a claim yet on my car insurance

Bad Overall
I was in a hurry to get insurance for my home and needed the cheapest possible and the auto was just bundled by default

Bad Policy Offers
They are cheap and offer monthly payment

Bad Overall
So the main thing I like is obviously the cheap price and the fact that they will do monthly instead of annual or bi-annual payments but that is really all I have to say

Bad Overall
They could have been good in my opinion if they didn't jerk me around on my home policy when I had a claim they never covered it and I had to pay out of pocket for my roof


Nationwide Auto Insurance Reviews

Good Accessibility
You can talk to them and they are there to serve you. You ask questions and receive answers. You can reach out to them


National General Auto Insurance Reviews

Excellent Policy Offers
The policy is comprehensive and covers more than Geico. I did not compare to other insurance providers as I was mostly concerned with the cost of the premium.


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