Top Rated Ohio Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
GEICO 10
Safeco 7
Progressive 7
USAA 7
State Farm 7
Erie Insurance 7
National General 6
Farm Bureau 6
Cincinnati Insurance 5
Auto Owners 5
Allstate 5
Farmer's Insurance 1

Recent auto insurance reviews


GEICO Auto Insurance Reviews

Excellent Customer support
I have not had to deal with them too much but when I did it was very good. I have no issues with this companies customer support and commend them for their hard work. They are the best.

Average Customer support
Geico customer service has been ok for me to use. Neither good but bad. I do wish it was faster convection to a representative.

Excellent Premium
I feel that this is the best offer I can get. I havent really looked at what exactly others have but I am satisfied with this one.

Excellent Overall
I like the way they do things. They are very good people. Their ads really caught my eye and I had to go with them to see what they were all about. I do not regret my decision.

Excellent Accessibility
I can get in touch with them whenever I need to. I have not needed to do this too much but when I had to I was able to get things done very quickly. I think they are great at doing this stuff.

Excellent Accessibility
I handle most transactions online which is very accessible. The company also has a mobile app where I can pull up a copy of my insurance card, check claims, and check on payments. When I have had to call, the phone has been answered in a timely manner.

Excellent Policy Offers
They offer a fair deal compared to some other people and have great coverage

Excellent Policy Offers
Geico offers me a low premium with more coverage than other leading insurance companies.

Excellent Overall
They are a respectable company and they guarantee me. They give me the guarantee that they are going to give me the best service they can give me. This is what I need in a company and I get it from them.

Excellent Overall
There is nothing that I dislike about them. The only thing they could possibly do is lower the prices a little bit, but they have many employees they need to pay and that is more important than just me!


Safeco Auto Insurance Reviews

Excellent Customer support
I have only dealt with the insurance agent but he was absolutely great and a really nice guy. He was very easy to work with and made it easy to switch insurance.

Good Premium
It is relatively cheap for this car. It was less than what Progressive offered with a lower deductible and had extra services added. So I am pleased with the premium, but I would like it to be cheaper.

Excellent Overall
I got contacted by someone from them and they offered me a better policy for cheaper than what I already had. The guy was very friendly and they were a well-known company so I switched to them.

Excellent Accessibility
I have an agent and he was very easy to reach and to talk to. I enjoyed working with him. There is also an app which makes things easy.

Excellent Policy Offers
They offer extra coverage like if you lose your key they will cover towing to get a new one made.

Excellent Overall
They had a great agent and was friendly. Their app is nice, and the company has a good reputation and has been around for a while. I have not had to file a claim but I have had no problems so far.

Excellent Overall
I have not found anything to dislike about the company. I only switched to them 6 months ago, but they were easy to work with and I have had no issues.


Progressive Auto Insurance Reviews

Good Customer support
The customer support of my insurance provider, which is progressive auto insurance, seems to be good. Every time I call they respond promptly and I am able to speak to an actual person when I am on the phone.

Good Premium
Compared to other companies with the same coverage, I felt that progressive insurance was the best choice that I could make. It was the cheapest premium that I could find when I compared it to other auto insurance companies.

Good Overall
Progressive is currently my auto insurance company for my personal vehicle. I chose to opt for this company because it was the least expensive insurance that I could find after doing research.

Good Accessibility
I feel like progressive auto insurance is very accessible whenever I need to speak with them or ask questions about my current insurance policy for my vehicle. I have had no issues interacting with them.

Excellent Accessibility
The interaction with my insurance company has always been great and helpful. I highly recommend progressive to everyone that needs car insurance that is affordable

Good Overall
Overall, I like that progressive auto insurance company is the cheapest provider that I could find for my vehicle. I think that they have great customer service and offer safe driver discounts on the insurance.

Good Overall
I really don't have any issues with the company so I cannot truly write what I dislike about progressive auto insurance. I would like them to be a bit cheaper, but there isn't much I can do about that.


USAA Auto Insurance Reviews

Excellent Customer support
I love talking to them. It is easy and fast. They are very friendly and make the process very easy. I feel like they jump through hoops instead of me jumping through hoops.

Excellent Premium
It was a hundred dollar difference, cheaper. The more I bundle the cheaper it gets. I feel like it is the best rate in town.

Excellent Overall
It is through our bank. At the time we were applying for a car loan and they asked us about insuring the car. They were able to give us a better rate then we had been quoted through American family so we changed.

Excellent Accessibility
They are easy to access, I am able to call them email them or live chat with them. I am able to call and get right through no long wait times. If I email there are immediate same day responses

Excellent Policy Offers
The insurance policy offers fast process claims. It's very easy and fast. The coverage is up to par and cheap.

Excellent Overall
I like that it is easy and cheap. I am able to do most of what I need online. Add delete or change coverage. When I do make a claim it's fast and easy. My rates do not go up after every claim.

Excellent Overall
I do not like that there isn't a local office. One that I could go into and talk to a representative if need be, or print off insurance card. I would also prefer to make payments at the office instead of through the mail.


State Farm Auto Insurance Reviews

Excellent Customer support
I call my local agent office whenever I need anything, and they take care of it from there. I have had no issues with them.

Good Premium
I have shopped around, and the price I have is very comparable to the best offers I have received. I have no reason to change from a long time known, to an unknown, for no major benefit.

Excellent Overall
My parents used them many years ago when I started driving, so I used them when I turned 16 on their policy. When I left their policy for my own I stayed with them because they had treated my parents and myself well, and i've been with them ever since. 30 years now, and no reason to change.

Excellent Accessibility
I have nothing but good things to say since they have always taken care of me and are easily reachable. I have never had an instance where I could not get what I needed from them.

Excellent Policy Offers
They are all similar, I have a sports car that I only drive in summer and am able to insure it for only half the year, and only pay a small amount for the other half of the year for when it is not on the road.

Excellent Overall
The company itself is large and well known. But on top of that, I get very personable service from my local agent, so it is the best of both worlds.

Excellent Overall
The only thing I didn't like was the one time I called the corporate number for a claim. They weren't very informative, so I resolved it through my local agent.


Erie Insurance Auto Insurance Reviews

Excellent Customer support
We have very little wait to talk to our representative. They are professional and very knowledgeable. It is less than 2 minute wait time.

Excellent Premium
We have a great relationship with them and know our agents. They cost is basically the same. We have been loyal and have no desire to switch.

Excellent Overall
I went with my husband and he was with Erie for over 15 years. They always took good care of us and we had no issues when we needed to submit a claim.

Good Accessibility
The insurance company is an approximate 20-minute drive from us. It is easy to get to and the hours are regular business hours.

Excellent Policy Offers
We didn't compare since we were happy with Erie

Excellent Overall
I am very impressed with the customer service. The coverage is what we need and it works for us. We wouldn't have been with them if we weren't happy with them.

Excellent Overall
There is really nothing to say negative about the company. They meet our needs and we had no issues. I guess if I had to say something bad it is the cost is a little high.


National General Auto Insurance Reviews

Excellent Customer support
I was not very well-versed in insurance policies and matters like that. My insurance provider was very helpful in explaining what everything meant, even before I purchased my policy from them. They are a smaller company, and someone is always available to talk in person at the physical location.

Average Premium
My premium is not the best compared to other insurance companies for the same company. But I think that has a lot to do with the fact that I have not held a driver's license for very long.

Good Overall
My insurance agent searched for the best and lowest rate options for me. As a young and new driver, most of my options were very high priced, but National General offered me a rate that I could afford every month.

Good Accessibility
The company is quite close to where I live and rather easy to get to. The only thing that isn't very accessible is the parking. The parking is on the other side of a street that gets a lot of traffic during some points of the day.

Good Overall
I quite like the customer service, the ease of access, and the rates that my company was able to offer me. They also got me insured very quickly (at the car dealership, in fact!), faxed a copy to the salesperson, and I was driving home insured in about 20 minutes.

Good Overall
I like mostly everything about my insurance company. The only thing that I don't like so much is that the parking situation is not ideal for older or disabled customers.


Farm Bureau Auto Insurance Reviews

Excellent Customer support
The people at this company are always nice. They go the extra mile whether you call on the phone or come into the office. They are always smiling and willing to help.

Good Premium
My premium would probably be more expensive with other companies. I have a few tickets on my record. But my insurance is less than $150 a month so I am pleased with that.

Good Accessibility
The company has a website, but I like to go into the office. It's a little hard for me because I work about 12 hours a day and they are always closed by the time I get off work. I have to call or use the website when I need something.

Excellent Policy Offers
The policy offers better discounts with good services. I am happy with it

Good Overall
I like the rates, discounts, customer service and most of all the people that work there. It's like a little family. I haven't had any issues with this company since I have had insurance with them

Good Overall
The only thing I don't like as much is my rate. It could be a little cheaper to me. But as I stated I have tickets on my record and I'm sure they do not necessarily control the rates.


Cincinnati Insurance Auto Insurance Reviews

Excellent Customer support
They've been quick and responsive whenever we've had a question or a claim.

Excellent Overall
We opted for them initially at the high recommendation from our insurance agent. There was also a nice deal of bundling auto insurance and home insurance.

Excellent Accessibility
I like that they are just an email or phone call away and always reply quickly. It's quite nice.

Excellent Overall
Nothing really. Well, I would like to shop quotes from others just to see if I could get a better deal so maybe price.

Excellent Overall
I've found them to be fast and responsive. They've never disputed a claim and paid the full amount that my coverage allowed.


Auto Owners Auto Insurance Reviews

Excellent Customer support
When I call the company, human answers immediately, there is no automated answering service where I have to spend numerous minutes pushing buttons until I can get a live agent on the phone. They are always friendly and willing to help, and if I have a question for which they don't know the answer, they do their best to find the answer for me. I have not had a bad experience calling me the customer support center for my insurance provider.

Good Customer support
I think it's pretty good. Most of the time I go through the agent but once in a while I have to call to pay to the company and a representative is nice enough to waive the phone for me

Excellent Overall
They have a good reputation, have won JD Power awards for service and claims service. Rates were excellent.

Average Accessibility
My insurance company is very easy to reach by telephone, but that is how they do most of their communication. If you would like to meet an insurance rep face to face then you have to wait until they can come to you, and it is according to their schedule, so that can be quite frustrating.

Average Overall
I do not like that for some repairs you are required to use their service providers, who have limited hours and do not work around your schedule. You have to rearrange your schedule to accommodate them instead of them accommodating you which can be very frustrating.


Allstate Auto Insurance Reviews

Good Overall
I REALLY LIKE MY LOCAL AGENT AND I GET A GOOD DEAL

Average Accessibility
MY INSURANCE AGENT I RIGHT NEXT TO WHERE I WORK, SO I AM HAPPY WITH IT

Good Overall
I REALLY LIKE THE PEOPLE THAT WORK AT MY INSURANCE COMPANY. THEY HELP ME IN ANY QUESTIONS I HAVE.

Good Overall
I REALLY HAVEN'T HAD ANY PROBLEMS WITH THIS COMPANY AT ALL

Excellent Overall
I love the customer service, the options and the people that are willing to go above and beyond for me.


Farmer's Insurance Auto Insurance Reviews

Excellent Overall
I went to Farmers Insurance because of their lower rates. I was able to get more coverage on my house and less deductible on my auto for less total premium.


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