Top Rated New York Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
GEICO 42
Progressive 12
Allstate 6
Esurance 6

Recent auto insurance reviews


GEICO Auto Insurance Reviews

Excellent Customer support
I rarely need to speak with a customer service rep. But when I do they are professional, polite and have always resolved my issues.

Excellent Customer support
They have been extremely helpful. Whenever I have questions I can call them and get the answers that I need right away without issue

Good Customer support
They are very friendly and knowledgeable about my policy, and always get back to me relatively quickly when I have any problems or questions

Excellent Customer support
The customer service is always excellent and expedient. They are polite and answer calls promptly.

Excellent Customer support
The customer support so far has been flawless. Those folks know what they are doing to keep you happy and spending.

Excellent Customer support
I found their customer service to be pretty prompt and friendly. With today's technology advances, the calls are a lot shorter than they were when I was younger.

Good Customer support
I had a little bit of difficulty to reach the customer support of Geico when I needed, but they were quick to solve my problem when I was finally able to contact them.

Average Premium
I think insurance coverage should be more affordable overall, but GEICO offers lower rates for good coverage. I do shop around frequently.

Good Premium
It is cheaper for the options that I wanted as compared to eight other insurance companies that I had researched

Average Premium
Like I said this is the best deal I could get, I wish it was better but I'm not mad about what I have to pay. It's the cheapest I could get because of my driving record at the time.

Good Premium
The rates are lower than comparable New York auto insurance companies. Having said this, the rates for New York are too high.

Excellent Premium
Geico is a very reasonable insurance company which my father introduced me to earlier this year. So far they give better rates than other companies that I saw.

Excellent Premium
I have found them to be the cheapest whenever I compared them to other insurers. Usually, it is anywhere from 20% to 30% cheaper.

Excellent Premium
I haven't used other insurance companies so I can't compare, but I'm very satisfied with Geico's premium since 80 bucks a month is very reasonable to me.

Excellent Overall
I shop around and receive new quotes every time it is time to renew. Geico has always offered the best rates and will decrease your premiums if there are no accidents or tickets during the insurance period. On the few occasions when we did have to file a claim the process was easy and very quick.

Excellent Overall
They were cheaper for the options that I wanted as compared to eight other insurance companies that I had researched

Good Overall
It's a well know company for having the best deals in my area. I also like that as I grow I can add another car and house pretty much anything that needs to be insured is covered.

Excellent Overall
The rates are low compared to other auto insurers. The service is excellent.

Excellent Overall
My father told me about it. I think it would be super cool to do this company because it helps us out a lot with the discounts.

Excellent Overall
I have been with them for many years and have been happy with their services and cost. I have rarely had an issue when dealing with them. I trust them to handle my auto insurance situations in a timely and correct manner.

Excellent Overall
I opted for getting my auto insurance with Geico because my father already uses this company and he was very satisfied with it.

Worst Accessibility
I have no issues with there not being an office nearby. I have never needed one.

Excellent Accessibility
Again, they are extremely accessible. I can call them at any point or email them and they get back to me right away every single time

Good Accessibility
I like that a lot of the stuff can be dealt with through their website, so I can do things right from my phone if needed

Excellent Accessibility
I like the fairness of the rates and the customer service. I don't like that the rates go up every year regardless of not having made a claim.

Excellent Accessibility
The accessibility of the company is superb. They are everywhere and always just a phone call away, to be honest.

Average Accessibility
They are a corporation like any other. The people who answer the phones are polite and know how to use their customer service systems.

Good Accessibility
I dislike the difficulty I had to reach Geico's customer support. Although they were quick to solve my problem once I was finally in contact with them, I worry about not being able to contact them fast enough in the case of an emergency.

Excellent Policy Offers

Excellent Policy Offers

Good Policy Offers
It was the best deal that I could get at the time I was looking

Excellent Policy Offers
The rates are the lowest around for New York which is a high rate area. They offer low-cost road service. They are very responsive to inquiries.

Excellent Policy Offers

Excellent Policy Offers
I find their offerings to be cheaper than most and their service to be acceptable.

Excellent Policy Offers
I haven't tried other auto insurance providers so I'm unable to compare.

Excellent Overall
They offer affordable rates (comparable to other companies) good service and easy to use services.

Excellent Overall
They were cheaper for the options that I wanted as compared to eight other insurance companies that I had researched

Good Overall
I like that they are polite and knowledgeable, this is the first insurance I got on my own. It was scary and I had a lot of questions. They were very helpful and patience with me.

Excellent Overall
Competitive rates, customer service that is prompt and courteous. Newsletters with tips and suggestions.

Excellent Overall
Overall as a company of I like that they actually care about their customers and it’s not just about the money for them.

Excellent Overall
I have had to file 3 claims in all the years I have used them. Each experience was pretty painless. I didn't feel like I was getting the runaround from them like I have heard from other friends.

Excellent Overall
I'm very satisfied with Geico's auto insurance premium, at 80 bucks a month I really can't complain and I think it is a very reasonable price.


Progressive Auto Insurance Reviews

Excellent Customer support
Customer support is always personalized. When something goes wrong and I need to use my insurance, I feel comfortable knowing that the agent I work with keeps my best interests in mind.

Excellent Customer support
When I contacted them for roadside support, they were very pleasant to speak to and they sent me help right away. When I used it, my cell reception was very bad but they were patient when they had to repeat everything 3x times.

Good Premium
I am not sure how it compares, but I have found that it comfortably meets my needs for car insurance and is something I would like to maintain.

Excellent Premium
When I was looking for car insurance, I received a quote from pretty much everyone. Geico, State Farm, Progressive, Travelers etc. The Progressive gave me the cheapest quote.

Excellent Overall
My parents get auto insurance through this company, so I was added onto that insurance when I started driving and have kept with the company since.

Excellent Overall
I originally chose them because they had an advertisement where you could stick something in your car which would relay your driving habits to progressive and they would change your quote depending on how safe you drove. I drive safe and rarely speed, so I was excited to try this and my quote ended up being about $75 cheaper.

Excellent Accessibility
I like how easy it is to contact this company and know that I will get a response either right away or the same day.

Excellent Accessibility
They have nearby offices in which I could talk to someone face to face. And in situations when I needed help, they would tow my car with roadside assistance. They have the amount of accessibility that I would expect from an insurance company.

Good Policy Offers

Excellent Policy Offers
I think their policies are relatively the same as other insurance companies.

Excellent Overall
I like that the company meets my needs without trying to sell me more than what I need or will reasonably use.

Excellent Overall
I like the company a lot. My favorite thing was the dongle that I put in my car that relayed my driving habits to Progressive. I liked how they were using technology to lower my bill.


Allstate Auto Insurance Reviews

Good Customer support
It's decent. My agent offers the ability to call or email. He is a little slow with the emails so placing a call is generally the best. They also offer the ability to schedule a call by appointment.

Bad Premium
I've been looking around lately and it seems like every company is pretty much the same or within 10-20 dollars range. It's pretty much luck of the draw at this point.

Average Overall
I had been looking for a new car insurance company at one point, I had filled out a survey on lowermybills.com and Allstate came in with the best quote at the time. All the other companies at that time came in so much higher then what Allstate offered.

Good Accessibility
It's pretty easy to be accessible. When I did my defensive driver course all I had to do was email a pdf copy to my agent. Paying the bill and making a change to a policy is fairly simple on the Allstate website. They have an app for your phone I think but I don't use it.

Good Policy Offers
They are pretty much the same as every other company.

Average Overall
I don't really have much to say about that. Everything I already answered pretty much covers it. You can pay bills online, they offer a pay in full discount or pay monthly option. They are a pretty well-known brand so you generally have some recourse if anything goes wrong.


Esurance Auto Insurance Reviews

Excellent Customer support
I have never experienced a problem with my car insurance's customer support. Anytime I have had a question or an issue, the staff was very supportive and kind.

Excellent Premium
I like this company because they offer good insurance for my car at a reasonable price than other insurance companies which offer the same coverage for hundreds of dollars more!

Excellent Overall
I opted for this company because they are inexpensive and also very easy to work with. They are backed by an even better car insurance company that they offer great insurance for the cost.

Excellent Accessibility
Even though my insurance company does everything electronically it is still extremely accessible and it is also very easy to talk to a real person about issues as opposed to the call centers being strictly automated.

Excellent Policy Offers
The offer great rates and competitive prices!

Excellent Overall
I like the customer service, the coverage, the cost, and how easy it is to change and/or update my policy.


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