Top Rated Minnesota Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
AAA 6
Progressive 6
USAA 6
Farm Bureau 6
GEICO 6
State Farm 6
Stillwater Insurance 6
West bend Mutual Insurance Company 6
NJM Insurance 0

Recent auto insurance reviews


AAA Auto Insurance Reviews

Excellent Customer support
AAA customer service has always been exceptional, in my personal experience. Every time that I have had to call them with a question or an issue, they have always been very professional and pleasant, and eager to help assist me with any needs that I have.

Good Premium
I think that my premium is comparable or lower to what I would pay with another competing company. Over the years, my premium has gone down incrementally, which I think is because I have been a loyal customer. I'm satisfied with the premium amount that I pay at the present moment.

Excellent Overall
I chose to go with AAA for my auto insurance policy, because they had the name recognition, and because they had a local branch near me at the time. I already had AAA roadside assistance and had used it in the past and was happy with the service, so I was willing to go with the same company for insurance.

Excellent Accessibility
I like that I can stop into my local branch if I need to get questions answered. The best part about the local brick and mortar stores is that I can also get certain DMVV tasks accomplished - this is a BIG perk, in my opinion.

Excellent Policy Offers
I haven't shopped around much for other insurance providers, because I have always been happy with my current insurance. I feel like it is a reasonable price.

Excellent Overall
I have never had a problem using AAA for my insurance provider, so I think I will likely continue to be a customer for the foreseeable future. Fortunately, I haven't yet had to file a claim with them, but they have always been great whenever I have had to reach out to them with questions. I also love that I can stop into a local branch instead of going to the DMV!


Progressive Auto Insurance Reviews

Average Customer support
I have not had any interaction in this way. I simply signed up for a policy online and became a customer.

Excellent Premium
I did a direct comparison to my GEICO policy, and my price was half of the price. I had to increase the coverage on one item, so overall it's a great deal.

Excellent Overall
I was previously a GEICO customer, but Progressive offered a much better rate. I also had friends who speak highly of it.

Good Accessibility
I found the website to be very easy to use while providing enough information. I can get to the proper location without much trouble.

Excellent Overall
Since I am a new customer, it is primarily focused on the price. The price has been great so far after 11 years with GEICO.


USAA Auto Insurance Reviews

Good Customer support
USAA has had very good customer service when i've contacted them. I had a claim about a year ago and they arranged for my car to be fixed and gave me a rental for the duration of the repair.

Good Premium
I think the premium is very good, last time I compared to Geico and USAA was about $20 a month cheaper. Price could always be lower I guess though.

Excellent Overall
USAA has the best rates, last time I checked the next company didn't even come close. Fortunately, I haven't had many claims, but with the ones i've had the service and response has been great.

Excellent Accessibility
I can contact them via the phone app, phone call, email, or web chat. I've used pretty much all of those methods in the past to contact USAA and they've been responsive with each.

Excellent Overall
I like the low premiums, different methods to contact them, and good customer service. I've been happy with how they handled my claim and got my car back to new.


Farm Bureau Auto Insurance Reviews

Excellent Customer support
I think this is where they are at their best. They just seem to really care about the people they are working for, in the end, they are just nice.

Good Premium
I think it's mostly the same as other ones you will see, but it seems like they are upfront with me when it comes to what is inside the coverage.

Good Overall
They are just a local company that have people who work for them that seem to care about the people who are trying to get insurance.

Good Accessibility
I wish there were more branches, but the branches you will find will have people there who genuinely care about the people they are working for

Good Overall
I just like that they have a small town feel with the way customer support talk to people and they way they treat the people as well, they just seem to care.


GEICO Auto Insurance Reviews

Excellent Customer support
The person I talked to on the phone was very nice and helpful and advised that I wait until the other party's insurance contacts me to get the accident details. I had never been in an accident and they walked me through the steps of what happened and made everything very clear.

Excellent Premium
I don't know about the premium compared to the other insurance companies for the same coverage because I have been happy with my company and have not sought out any other companies.

Excellent Overall
I was in an accident (not my fault) and I had never been in one before. I called my insurance company and they walked me through what to do. I work for an insurance company now (administrative duties) and now realize that my insurance company at the time could've chosen not to advise me to not make a claim and they could've taken advantage of me but they didn't.

Good Accessibility
I have seen one stand-alone building, but don't remember where it is. It is probably within 15-20 minutes from my house... For the most part, I think it is largely run online.

Excellent Policy Offers
The best plus points are Roadside assistance, pay the bill on phone, proof of insurance on the phone

Excellent Overall
Unless rates skyrocket, I will not change because they have never messed up and when I do interact with them they are very helpful and will take the time to make sure I understand what is going on.


State Farm Auto Insurance Reviews

Excellent Customer support
My insurance provider has always been available for questions and concerns and has always treated me with kindness.

Excellent Premium
I'm not familiar with other companies as I have always had this company but I believe the premium is fair and the company has always been available and helpful.

Excellent Overall
This is the company my family has always used so I've had insurance with them since I was a teenager.

Excellent Accessibility
The insurance office is only 15 minutes from my home and I am always pleasantly greeted. My calls are always answered or immediately returned.

Excellent Policy Offers
I'm not familiar with the policy differences with other companies but I am pleased with all aspects of the company I am with.

Excellent Overall
I mainly like this company because I am familiar with them and they treat me like family. They have always taken time for my questions and have made sure I am satisfied with their service.


Stillwater Insurance Auto Insurance Reviews

Good Customer support
My wife was involved in a minor fender bender that caused extremely minor damage to our car that wasn't worth fixing so we didn't file a claim. The insurer still called us and asked if my wife was ok and was quick/responsive to our questions.

Good Premium
Like I mentioned earlier, the price of the coverage is about $40 per month or about $500 per year. This is the main reason we chose Stillwater over our previous car insurer.

Good Overall
We were with State Farm and they kept raising the premium, so we shopped around for another insurer with an independent agent. She found Stillwater, which gave us the same insurance for about $40 less per month.

Good Accessibility
Stillwater has a good website and call center for me to go to and find answers to questions. It's a smaller company so there's not as much administrative overhead in their phone system to get to a live person.

Good Policy Offers
They provide the same basic coverage we had with State Farm

Good Overall
Like I stated earlier, their prices are better than our previous insurer and their customer service has been good to this point. I like a smaller company with less level of administrative overhead.


West bend Mutual Insurance Company Auto Insurance Reviews

Good Customer support
SO our agent that sold us the policy is great. When you have an issue and you need to claim something you have to call a generic 188 number, so its a bit impersonal. You get sent to a claims team, while they are responsive, its a bit impersonal, however, I will say that its professional, and things are taken care of on a timely basis.

Average Premium
West Bend Mutual is somewhat competitive in the pricing, I have noticed that if your claim free in a year, you get 10% back of the annual premium. I will see the negative to the pricing is they don't offer very big incentives for multiple line discounts, however, their is a bit of a discount.

Good Overall
We opted to get our insurance through West Bend Mutual because of a few factors. First, we have two large dogs, one of the dogs has a bit of German Shepherd in his bloodlines, and he has characteristics of that breed as well, markings, coloring etc, and West bend Mutual was one of the only companies that would insure that type of dog breed. Next, we own two properties, so one of our properties is on a lake on two acres of land, and we have small kids, and they so wanted a trampoline, because trampolines cause injuries when not being properly used, they're hard to insure, West Bend Mutual also let us have a trampoline at our secondary property, upon a safety inspection of the trampoline. So West Bend Mutual easily earned our business by not being a typical insurance company and being picky about what they did and didn't insure.

Good Accessibility
I like our agent who sold us the policy, I don't care for the fact that when you have a question with the actual insurance you call a generic 1800 number, that gets to be a bit impersonal at times. The best scenario would be having the same contact person for all your insurance needs, everything from selling the policy to claims, etc.

Good Overall
What I like about West Bend Mutual is if you do have an accident, claim or incident, the rates don't immediately go up, so that's helpful in multiple ways, after an accident the last thing you want to see in your mailbox, right away is your insurance going up! As far as insurance companies go, they seem to fair in what they pay out too.


NJM Insurance Auto Insurance Reviews

Excellent Customer support
There are always courteous and willing to help regardless of the situation/ Very professional will solve the problem regardless of what it might be top notch staff in my opinion

Excellent Premium
The premium has always been near or below the average of other insurance companies. I think below base don what I know about other prices.

Excellent Accessibility
They are simply a phone call away. They don't have an office nearby but we need it. They come to you if there is a problem as with an assessor for an accident

Excellent Policy Offers
They offer accident forgiveness and a yearly bonus


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