Top Rated Arizona Car Insurance Companies Based On Customer Reviews

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Car Insurance Ratings & Reviews

Company No Of Reviews Policy Offers Premium Customer support Accessibility Overall
Gainsco 6
Metromile 6
Progressive 6
USAA 6
Farm Bureau 6
GEICO 6
Allstate 6
State Farm 6

Recent auto insurance reviews


Gainsco Auto Insurance Reviews

Excellent Customer support
They are always patient and willing to help me deal with the issues of my car.

Excellent Premium
They offer a cheaper premium than other companies. It is also the same quality.

Excellent Overall
They have great rates and their service is great

Excellent Accessibility
They are always there during the week and can answer any question that I have for them

Excellent Overall
I like that they do not heavily advertise themselves. I think that they are efficient and professional.


Metromile Auto Insurance Reviews

Excellent Customer support
The only time I've talked with customer support was when I first signed up, and I don't know if that was even technically customer support or just a sales agent. The person I spoke with was very friendly, explained everything clearly, and immediately emailed me all of the information and documents I would need.

Excellent Premium
The premium is less than any other company I've received quotes from. For a long time, we had GEICO, which was the cheapest - but Metromile is costing us half as much, with comparable coverage.

Excellent Overall
I chose this company because I drive very little, and they charge by the mile. There is a base rate that is charged every month, and then they charge approximately $.02 per mile driven, which is tracked using a dongle attached under the dashboard. Since we switched from GEICO to Metromile, we have been paying less than half of what we were paying before. I also like that they have an app where you can find your car and see how much gas is in your tank.

Excellent Accessibility
I can contact them either online, by phone, or through the mobile app. I don't feel limited to just business hours, Monday through Friday. Anytime I need to get in touch with them, I know that I can.

Excellent Policy Offers
The company policy offers the main difference is being charged for the miles you actually drive, which for someone like me who drives rarely, provides huge savings.

Excellent Overall
I like the fact that they're saving me 50% over my previous insurance provider, and I appreciate having the mobile app which helps me to track my miles, see where I've driven, etc. I also like that they encourage referrals, so I referred my mom and when she signed up with them, they sent me a $10 Amazon gift card.


Progressive Auto Insurance Reviews

Excellent Customer support
Every single time I have called I have gotten an agent right away. They are friendly and helpful. I appreciate getting the answers to the questions and concerns I have.

Good Premium
Progressive offers competitive rates and discounts for being a good long-term driver. In addition, they have amazing support for their website and app online.

Excellent Overall
It has great consumer service, the rates are great and they have good discounts and perks for being a good driver.

Good Accessibility
I like that they are available to me either via phone or email. They are approachable and have good training and attitude to solve issues at any time.

Excellent Policy Offers
They have fair premiums and deductibles. They have good customer service

Excellent Overall
I like that I can trust them with my safety and I feel the peace of mind. I know that I can depend on them if I ever get into a difficult situation. I can call them and they will solve it.


USAA Auto Insurance Reviews

Excellent Customer support
They are always speedy and get the problems you have out of the way quick, never had a problem with them.

Good Premium
Super cheap compared to a lot of other companies, would be paying quite a bit more.

Excellent Overall
They had some of the cheapest prices and seemed the most reliable over Geico and a few other companies.

Excellent Accessibility
I like how accessible they are at all times, if you can't reach them by phone you can email them just fine.

Excellent Policy Offers
Offerings not that much different, but the pricing is huge.

Excellent Overall
The pricing, the customer service, and overall service is really good at USAA.


Farm Bureau Auto Insurance Reviews

Excellent Customer support
We get excellent customer support from our insurance agent. He is available anytime by cell phone if we have questions or needs.

Good Premium
I believe that it is a good premium, comparable with other insurance companies. We have not shopped around much though.

Good Overall
It was the company that my husband's father always used, so my husband chose it for us too.

Excellent Accessibility
I like it because we have an actual agent that we can call and discuss our insurance with. It is personal service.

Good Policy Offers
I believe that it is approximately the same offering as other companies.

Good Overall
I like that there is a physical office within 20 miles, our agent is accessible by phone or email, and we get personal service.


GEICO Auto Insurance Reviews

Excellent Customer support
The customer service is always excellent and expedient. They are polite and answer calls promptly.

Good Premium
The rates are lower than comparable New York auto insurance companies. Having said this, the rates for New York are too high.

Excellent Overall
The rates are low compared to other auto insurers. The service is excellent.

Excellent Accessibility
I like the fairness of the rates and the customer service. I don't like that the rates go up every year regardless of not having made a claim.

Excellent Policy Offers
The rates are the lowest around for New York which is a high rate area. They offer low-cost road service. They are very responsive to inquiries.

Excellent Overall
Competitive rates, customer service that is prompt and courteous. Newsletters with tips and suggestions.


Allstate Auto Insurance Reviews

Good Customer support
It's decent. My agent offers the ability to call or email. He is a little slow with the emails so placing a call is generally the best. They also offer the ability to schedule a call by appointment.

Bad Premium
I've been looking around lately and it seems like every company is pretty much the same or within 10-20 dollars range. It's pretty much luck of the draw at this point.

Average Overall
I had been looking for a new car insurance company at one point, I had filled out a survey on lowermybills.com and Allstate came in with the best quote at the time. All the other companies at that time came in so much higher then what Allstate offered.

Good Accessibility
It's pretty easy to be accessible. When I did my defensive driver course all I had to do was email a pdf copy to my agent. Paying the bill and making a change to a policy is fairly simple on the Allstate website. They have an app for your phone I think but I don't use it.

Good Policy Offers
They are pretty much the same as every other company.

Average Overall
I don't really have much to say about that. Everything I already answered pretty much covers it. You can pay bills online, they offer a pay in full discount or pay monthly option. They are a pretty well-known brand so you generally have some recourse if anything goes wrong.


State Farm Auto Insurance Reviews

Average Customer support
I haven't really had to contact customer support for anything. However, I suppose that in that industry not hearing or having to talk to them is good news. My agent is very responsive though.

Average Premium
I feel that the premium that I am paying is average. The only thing that I would say makes a difference is me getting a good driver discount, but I believe that most companies do that now.

Good Overall
There was an office near my house and I liked their commercials on TV with that one actor, JK Simmons. Also, their coverage is decent and in my price range.

Good Accessibility
My agent is very responsive and i've never had any issues or trouble getting in contact with them. I like how I can contact them either online or via telephone.

Good Policy Offers
I would say they pretty much provide the same offerings as any other insurance company. Mainly I chose them for their close proximity.

Good Overall
I like that State Farm is a major insurance company with a good reputation. Also I like that they are easy to get a hold of and are pretty easy to work with.


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